Healthnetwork Foundation respects your privacy and is committed to protecting the personal information you provide in connection with our SMS text messaging services.

Information We Collect

When you opt in to receive SMS text messages from Healthnetwork Foundation, we may collect and maintain information including your name, mobile telephone number, SMS consent status, communication preferences, and information you voluntarily provide through text message communications.

How We Use Your Information

Healthnetwork Foundation may use your mobile telephone number and SMS communications to provide member-related services and support, including:

• Responding to member inquiries and requests for assistance
• Providing requested information
• Coordinating and scheduling communications
• Following up regarding member services or requests
• Providing other customer care and membership-related communications

SMS Consent and Information Sharing

Healthnetwork Foundation may share information with service providers that assist us in delivering SMS communications or providing services on our behalf when necessary to operate our SMS messaging program. These service providers are permitted to use the information only as necessary to provide those services and are subject to applicable confidentiality and data protection requirements.

We may also disclose information when required by law, regulation, legal process, or governmental request.

Opting Out of SMS Communications

You may opt out of receiving SMS messages from Healthnetwork Foundation at any time by replying STOP to any SMS message you receive from us.

After opting out, you will receive a confirmation message and will no longer receive SMS messages from Healthnetwork Foundation unless you subsequently opt in again.

For assistance with SMS messaging, reply HELP or contact Healthnetwork Foundation using the contact information available on our website.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Message frequency varies based on your interactions with Healthnetwork Foundation.

Data Security

Healthnetwork Foundation takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Changes to This Policy

Healthnetwork Foundation may update this SMS Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

By opting in to receive SMS text messages from Healthnetwork Foundation, you agree to these SMS Terms & Conditions.

Program Description

Healthnetwork Foundation uses SMS messaging to provide direct communications related to member services and customer care. Messages may include:

• Responses to member inquiries and requests
• Member service communications
• Requested information
• Scheduling and coordination of communications
• Follow-up communications
• Other membership-related assistance and customer care

SMS messages are intended to facilitate communication between Healthnetwork Foundation and its members and other individuals who have consented to receive text messages.

Consent to Receive SMS Messages

You will receive SMS messages from Healthnetwork Foundation only after providing consent to receive text messages.

By providing your consent, you authorize Healthnetwork Foundation to send SMS messages to the mobile telephone number you provide for the purposes described above.

Consent to receive SMS messages is not a condition of membership, receiving services, making a donation, or making a purchase.

Message Frequency

Message frequency varies based on your interactions with Healthnetwork Foundation and the services or assistance you request.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data charges may apply to messages sent and received. Contact your mobile carrier for information regarding your messaging or data plan.

Opting Out

You may opt out of receiving SMS messages from Healthnetwork Foundation at any time by replying STOP to any message.

After you reply STOP, Healthnetwork Foundation will send a confirmation that you have been unsubscribed. You will receive no further SMS messages from Healthnetwork Foundation unless you subsequently opt in again.

Help

For assistance, reply HELP to any SMS message from Healthnetwork Foundation or contact Healthnetwork Foundation using the contact information provided on our website.

Privacy

Please review Healthnetwork Foundation's SMS Privacy Policy for additional information about how information associated with our SMS messaging program is collected, used, protected, and disclosed.

Supported Carriers and Delivery

SMS message delivery is subject to the availability and operation of wireless networks and mobile carriers. Healthnetwork Foundation and participating carriers are not responsible for delayed or undelivered messages.

Changes to SMS Messaging

Healthnetwork Foundation reserves the right to modify or discontinue its SMS messaging program or these SMS Terms & Conditions at any time. Updates to these Terms & Conditions will be posted on our website with an updated “Last Updated” date.